Cookie Policy
Why This Page Exists.
Cricket Matters uses cookies and similar technologies to ensure our website and performance platforms function securely, reliably, and transparently. This page explains what cookies we use, why we use them, and how you can control your preferences at any time.
Policy Last Updated: January 2026
1. Introduction & Scope.
This Cookie Policy explains how Cricket Matters uses cookies and similar technologies when you visit www.cricketmatters.com and when you access related digital services, including our performance and training platforms.
Cookies help us operate the website securely, manage bookings, understand how the site is used, and improve the experience for cricketers, parents, and practitioners. Where required by law, cookies are only placed after you have provided consent.
This policy should be read alongside our Privacy & GDPR Policy, Medical Disclaimer, and Terms & Conditions.
2. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device, remember preferences, and support essential functions such as secure logins and appointment bookings.
Some cookies are set directly by Cricket Matters (first-party cookies), while others are set by trusted third-party services we use (third-party cookies).
3. Cookies We Use.
We categorise cookies into four groups. Full details of the cookies currently in use are set out below.
Cookie Table.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _cliniko_session | Zanda (Cliniko) | Maintains your secure booking session during appointment scheduling | Strictly Necessary | Session |
| _cf_bm | Cloudflare | Bot management and website security | Strictly Necessary | 30 minutes |
| _ga | Google Analytics | Collects anonymised data on site usage to improve content and navigation | Analytical | 2 years |
| _fbp | Meta (Facebook) | Tracks visits to show relevant Cricket Matters content or ads | Marketing | 3 months |
| token | Cricket Matters App | Keeps you securely logged into your training and performance portal | Functional | 30 days |
Cookies may be added or removed as our website or services evolve. We review this list regularly.
4. How to Control or Withdraw Cookie Consent.
You can manage or withdraw your cookie preferences at any time.
- Change cookie preferences: Click the cookie settings icon on the website to reopen the consent banner and adjust your choices.
- Browser controls: You can also delete or block cookies through your browser settings:
Withdrawing consent is as easy as giving it. Disabling some cookies may affect website functionality.
5. Cookies and the Cricket Matters App.
The Cricket Matters App primarily uses secure local storage and authentication tokens rather than traditional browser cookies.
These technologies are used to:
- Maintain secure login sessions
- Protect training data, reports, and performance videos
- Ensure access remains private to the individual athlete
They are not used for advertising or behavioural tracking.
6. Policy Updates & Contact.
We review this Cookie Policy every 3–6 months and whenever new tools or plugins are added to the website. Updates will be published on this page with a revised date.
If you have any questions about cookies or how we use them, please contact: [email protected]
Choose Your Starting Point
Start in the Right Place.
Every cricketer starts with assessment — to identify what’s limiting progress before training or coaching begins.
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If pain or injury is involved, begin with an injury assessment.
If not, performance assessment is the correct entry point.
If you’re unsure, a free 20-minute clarity call will guide you.